Privacy Policy
Last updated : 2026-07-24
Who is responsible
ElladaDrive, Archimidis 0, 46100 Igoumenitsa, Greece, is the controller of the personal data collected through this website.
For any question about your data: info@elladadrive.com.
What we collect
When you book: first and last name, email address, phone number, rental dates and pick-up location, the vehicle, options and protection plan you selected, and your ferry or flight number if you provide it.
When you pay online: your card details are entered directly with our payment provider and never pass through our servers. We never store card numbers.
Automatically: aggregated traffic statistics (page views, country, device type), with no cookie and no advertising identifier.
Why we use it
To perform your rental contract: manage your booking, prepare the vehicle, send confirmations and contact you if anything changes.
To meet legal obligations: invoicing and accounting records.
Legitimate interest: site security, payment fraud prevention and aggregated audience measurement.
Who receives your data
We do not sell or rent your data. It is shared only with the providers needed to deliver the service:
Stripe — card payment processing.
Resend — sending confirmation and follow-up emails.
Supabase — database and vehicle image hosting.
Vercel — website hosting and cookieless audience measurement.
Retell — voice assistant handling phone bookings.
Google Ads — measuring how well our ads perform, only if you accept.
Google Analytics — detailed traffic statistics, only if you accept.
How long we keep it
Booking data is kept for the duration of the rental, then for 2 years, after which it is deleted.
Traffic statistics are aggregated and cannot identify you.
Cookies
This site uses no social network trackers and no profiling tools. Audience (Google Analytics) and advertising (Google Ads) measurement cookies are set only if you accept them in the banner; they are denied by default.
Fonts are served from our own servers: your browser contacts no external server to display them.
The map on the contact page is provided by Google. It loads only if you click "Show the map": until you do, Google is not contacted and sets no cookie.
The cookies below are necessary to run the service or to secure payment. You can delete them at any time in your browser settings; you will lose your saved language preference.
| Cookie | Set by | Purpose | Lifetime |
|---|---|---|---|
| NEXT_LOCALE | elladadrive.com | Remembers the language you selected. | 12 m |
| admin-token | elladadrive.com | Keeps the back-office session open. It is never set on a customer's device. | 7 j |
| __stripe_mid, __stripe_sid | Stripe | Set by our payment provider to secure the transaction and prevent fraud. | 12 m / 30 min |
| _gcl_au | Set by Google only if you accept, to measure how well our ads perform. Denied by default. | 90 j | |
| _ga, _ga_* | Google Analytics — detailed visit statistics, only if you accept. Denied by default. | 24 m |
Phone bookings
Calls to our booking number may be handled by an automated voice assistant in order to record your request. Information given during the call is used only to create your booking.
You can ask to speak to a member of our team at any time.
Your rights
You have the right to access, correct, erase, restrict, port and object to the processing of your data.
To exercise them, write to info@elladadrive.com. We reply within one month.
If our answer does not satisfy you, you may lodge a complaint with the Hellenic Data Protection Authority (dpa.gr) or with the authority of your country of residence.
Contact us
ElladaDrive — Archimidis 0, 46100 Igoumenitsa, Greece
info@elladadrive.com · +30 2661 999 141